Free sey live chat
Collect leads and contact info through a register form.
Forward chats between Operators and use group and skills options to guide incoming chats to the right people. Comments: Userlike has a lot of "likeable" attributes.
It would be clever to offer a configuration panel according the need and/or the kind of customer. We can reassure the customer and give him ultimate details about the product.
I like the service speed and the high level of the server availability.
Cons: Impossible to let the customer upload a file or send a file.
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